Quick Links: CenturyLink Contract | Benefits Contacts

Northwestern Bell; US West; Qwest and now Effective August 8, 2011, Qwest Corporation began operating under the name CenturyLink QC. As such, Local 7200 represents employees in Qwest Corporation d/b/a CenturyLink QC.

We are pleased to announce that the new CenturyLink Collective Bargaining Agreement has been ratified by a vote of 62% in favor and 38% opposed.

Breaking News! CWA's District 7 bargaining team reached a tentative three-year agreement with CenturyLink covering about 13,000 CWAers.

Manage your claims and submit documentation to Sedgwick online:


PDP’s for a contractually authorized holiday falling on Sat/Sun will be loaded 21 days in advance.

Also, any additional PDP for the January 1, 2017 holiday falling on a weekend will not be loaded 21 days in advance (this day is only available after the 1/1/2017 holiday occurs).

Section 4.3

 Absence due to Jury Duty will be included in the calculation of premiums.

Section 4.5  

 The 49 hour Premium is now split into 2 new Sections – a new 49 – 55 hour voluntary overtime premium and a 49 hour (or more) premium for mandatory overtime.

When an occupational employee's illness continues, company policy dictates that the manager notifies Qwest Disability Services (QDS) on the fourth consecutive day of an employee's absence to trigger the Short-Term Disability and/or FMLA process. Absences of more than three days that do not qualify for STD may still qualify for protection under FMLA.

The employee is also required to contact QDS on the fourth calendar day of illness.

In 1995 CWA bargained a new position titled Health Benefit Coordinator. Health Benefit Coordinators purpose is to assist bargained for employees in the event they have problems with their health care benefits or short term disability. The HBC's are trained on processes and procedures and develop contacts with the various vendors and providers. They can quickly resolve issues and bring peace of mind to members that have problems.

The Health Benefit Coordinators are appointed by CWA leadership.

Use the links below to access information for each of the benefit plans and find vendor web sites that contain valuable tools to assist you in making informed benefits decisions.  If you have a complex issue and have already exhausted official company paths, you may contact the CWA Health Benefit Coordinator for assistance.

The 2012 contract is now available on the District 7 site and at work, on the CenturyLink Labor Relations site. (Type labor in the address bar) We encourage you to use the online version however, you can also request a printed copy at https://hrlink.wufoo.com/forms/contract-request/
updated version 3/20/2014

In 1981, the Communications Workers of America (CWA) created the Committee on the Future to take a long-range look at the evolving needs of its members. The Committee noted "in the past, a worker might expect that one set of skills would guarantee a job for 10 years, 20 years or even a lifetime. But with the flood of technological advances now sweeping the telecommunications industry, the change is beginning to be felt in virtually every industry, and that means workers are going to have to train and retrain all of their lives..."